ATTENTION Western Canada!!
Pharmaceutical Customer Service Representative
Do you have a noticeable passion for results?
You're bold, energetic, and very resourceful, especially when results are at stake. You have what it takes: a competitive drive coupled with the exceptional ability to communicate the value behind our client's products and build lasting business relationships. Such talent and passion make you the right fit for this unique sales role with PEAK Pharma Solutions Inc.
Why PEAK Pharma Solutions?
Join a game-changing organization that is reinventing the way products and services are being introduced to the healthcare market in Canada. We bring a combined 50+ years of experience to this space, teaming with some of the most talented professionals and organizations in the industry.
You'll gain exposure to start-up as well as established healthcare companies in Canada. Enjoy working in a dynamic environment where you'll be supported with comprehensive yet simplified resources and processes. Grow your career with a company committed to transparency, integrity and accountability. PEAK Pharma offers you more than just one job. The diversification and breadth of PEAK’s portfolio and network creates a multitude of career paths and employment opportunities.
This opportunity is with our physician detailing division, which partners with top tier pharmaceutical, consumer, medical device and biotechnology companies to develop and execute sales and marketing strategies.
PEAK Pharma Solutions is seeking a highly motivated, results-oriented professional for the role of Pharmaceutical Customer Service Representative to support a sales/marketing program on behalf of a well-established pharmaceutical organization in Canada. In this role, you'll work to promote this organization’s prescription brand in the physician and pharmacy environment. You'll be an integral part of developing a local presence on behalf of our client. You will:
Using both Peak Pharma’s and our client’s high quality, consistent selling approach, meet your objectives by reaching, informing and reminding physicians about our clients' lead brands in order to achieve program objectives
Develop and execute your territory’s business plan
Adhere to assigned call targets as communicated by the Field Manager
Present the brands’ key features and benefits and creatively inform stakeholders about their value
Distribute product samples and promotional materials effectively
Manage and track HCP engagements to maximize activation of brand recommendations by the health care professional
Engage in meaningful dialogue that addresses the needs of the various stakeholders including the patient and the physician
Complete both in-field and virtual detailing with targeted customers
Build trust and credibility to become a true collaborator in commercial success
Manage and maintain expense and promotional budgets for the territory within guidelines
Gather and report on field insights by accurately recording daily activities
Attend various conferences, teleconferences and meetings as required
Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has:
2+ years recent in field customer service experience, preferably in the area of healthcare
Documented proven and consistent track record of achieving sales results in recent years, demonstrated by national and/or regional rankings, awards and goal achievement
Recent experience in the geography (local market knowledge and existing relationships with targeted customers) preferred
Ability to travel and possess a valid driver's licence to drive to assigned HCP accounts unless otherwise specified
The drive for self-development, the ability to collaborate, and an action-oriented work ethic
Entrepreneurial spirit that results in innovative ideas that best serves the mandate of the program.
Ability to pivot quickly from virtual detailing to in-field detailing regularly
Full PEAK Pharma Solutions compensation package which includes:
Allowances for territorial expenses (mileage allowance, parking, cell, etc.)
Dedicated training and support
6 month term with potential opportunity to renew
If you are interested in applying, please click on the appropriate link below
We thank everyone that applies. If we feel your qualifications suit our current opportunity, we will be in touch with you. Please keep correspondence to email at this time.
PEAK Pharma Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.